Fretlight Support

If you need any assistance or have questions, try following the chart below to find your answer:

Start here: The Fretlight KnowledgeBase - answers to all common questions that Fretlight owners and prospective buyers have.

Next step: If the graphic in this box says, "I'm Online" you can start an immediate chat with us regarding any issue.

Next step: If you can't find your answer in the KnowledgeBase, you can email us with your question. Please direct your question to the appropriate department:
For questions concerning sales: sales@fretlight.com	For any other questions: support@fretlight.com
For guitar related adjustment and construction questions: guitartech@fretlight.com

Next step: If you require an immediate response and the online chat is not available, you may call us during regular business hours, M-F 9-5pm, PST: 1-800-575-6511

Next step: If you require to send us anything, or wish to correspond with us in writing, our mailing address is:

4750 Longley Lane, Suite 201
Reno, NV 89502

We thank the many customers who took the time to let us know how much they love their Fretlight guitar. Read what these customers wrote us:

Read Fretlight Owner Testimonials